Online gaming should be an enjoyable form of entertainment, not a source of stress. At 100online, we provide the tools, guidance, and support you need to stay in control at all times.
Our Position
100online believes every player deserves to play safely. Your well-being matters more than any transaction on our platform.
For most people, playing on an online platform like 100online is a way to unwind after a long day — much like watching a movie or playing a video game. Safe gaming starts with the right intention: play for entertainment, not as a way to solve financial problems or escape life's pressures.
At 100online, we understand that a small number of players may struggle to control their gaming habits. This is not a sign of weakness — it is a reality acknowledged by health researchers and welfare organisations worldwide. That is why we invest seriously in responsible gaming infrastructure that is real and effective, not just words on paper.
Every control tool we provide — from deposit limits to platform break options — can be accessed and activated directly from your account settings without contacting support. We designed the process to be quick, straightforward, and requiring no justification from you. If you feel you need a break, it only takes a few clicks.
One principle we hold firmly at 100online: online gaming is entertainment, not a solution to financial problems. If you are playing with money you cannot afford to lose, or if you feel distressed when not playing — that is a signal to take seriously. Our control tools are here to help you re-establish healthy boundaries before things become a bigger problem.
We also understand that for some players, problem gambling is linked to deeper emotional or psychological issues. In such cases, platform tools alone are not enough. We therefore encourage you to seek professional support if you feel it is needed — the 100online support team can point you toward the right resources.
Self-Control Tools
All these tools are free, easily accessible from your account settings, and take effect immediately. No charges, no difficult questions, no judgment.
Set a maximum daily, weekly, or monthly deposit amount that you allow for yourself. Once the limit is set, our system enforces it automatically. Increasing a limit requires a 72-hour waiting period for added protection — lowering a limit takes effect immediately.
Limit the number of hours you can spend on the platform each day or week. When you are approaching your play time limit, the system will display a reminder so you stay aware. This helps you keep track of time spent without having to monitor it yourself.
If you feel you need a break from the platform for a set period, activate the break feature for 24 hours, 7 days, 30 days, or 6 months. During the break, you will not be able to log in or make any transactions. Your balance remains safe and unaffected.
For players who need a stronger measure, the self-exclusion option allows you to close your account permanently or for an extended period. Once activated, any request to reopen the account requires a strict review process and a longer waiting period.
View a full summary of your gaming activity — total deposits, total wagering, total wins, and time spent playing for any period you choose. This information helps you make more informed decisions about your gaming habits.
The 100online support team is trained to assist members facing gaming-related challenges. If you need help using any of the control tools or simply want to talk to someone, our team is available via live chat at any time.
How to Use
This process takes less than 2 minutes and takes effect immediately once saved.
Use the Login button at the top right of the page or visit our login page. Make sure you are using a secure device and a trusted internet connection.
Click your username or profile icon at the top of the platform, then select "Account Settings" or "Responsible Gaming" from the menu that appears.
Choose between a daily, weekly, or monthly deposit limit. You can set more than one limit at a time for broader protection.
Enter the maximum deposit amount you allow yourself within the selected period. Choose an amount you are comfortable with — no judgement from us.
Click "Save" and your limit will take effect immediately. You will receive confirmation via a platform notification. Limits can be lowered at any time, but require 72 hours to increase.
Warning Signs
Recognising the early signs of problem gambling allows you to take action sooner. Review this list honestly.
Self-Assessment
Answer the following questions honestly. This is not a formal test — it is a personal guide to help you assess your relationship with online gaming.
Instructions: Click on any statement that applies to your experience in the past 30 days.
I have played longer than I intended without realising how much time had passed.
I have felt the need to increase my wager amounts to get the same level of excitement.
I have failed to stop playing even after deciding to quit.
I have felt restless, irritable, or uncomfortable when unable to play.
I have used gaming as a way to escape problems or negative feelings.
I have hidden the amount of time or money spent on gaming from people close to me.
I have borrowed money or used money meant for daily necessities to fund my gaming.
Complete Guide
Not everyone who plays on an online platform will develop a gambling problem. In fact, the vast majority of 100online players enjoy their experience in a healthy and controlled way. However, like all forms of entertainment involving money — from shopping to investing — there are certain risks that need to be managed wisely.
Responsible gaming means playing with money you can afford to use for entertainment, setting clear limits before you start, and respecting those limits even when luck isn't on your side. It also means knowing when to take a break and when to seek help if needed.
One of the most important principles in responsible gaming is the distinction between "entertainment money" and "essential money". Entertainment money is what remains after all basic needs — rent, utility bills, food, emergency savings — are covered. Only use entertainment money to play at 100online. If you find yourself using money meant for other necessities, that is a sign you need to take action immediately.
Your emotional state affects how you make decisions while playing. If you are feeling highly stressed, angry, sad, or desperate — this is not a good time to play. The same applies if you have just experienced a big loss and feel the urge to "chase losses". Decisions made in an unstable emotional state are often ones you will regret later.
Before starting a gaming session, decide in advance how much you are willing to spend in full — treat it like a cinema ticket or a dinner out. Once that amount is gone, end the session. Do not withdraw more money to "try your luck again". The deposit limit tool at 100online can help you enforce this budget automatically.
Playing for extended periods without a break can affect your judgment. Every 60 to 90 minutes, step away briefly — drink some water, stretch, or do something unrelated to gaming. This helps you stay fresh and make better decisions throughout your session.
Wins in casino and slot games cannot be predicted or relied upon as a source of income. The RNG (Random Number Generator) ensures every spin is fully independent and random — no strategy can guarantee consistent wins. If you find yourself depending on gaming wins to pay bills or meet daily needs, please contact our support team immediately.
FAQ
Register today and enjoy a gaming platform built with a genuine commitment to player well-being — with control tools you can access at any time.
Need help? View our FAQ or contact our 24/7 live chat support.